Transform leads into customers faster using AI.

Increase lead conversion and offer exceptional customer support using human-like AI assistants across Calls and SMS.

Trusted by Small and Large Australian Businesses

Why Zekyaa AI?

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Convert more leads

Let AI consistently follow up and close more leads for your business 24/7. Get consistent results anytime of the year.

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Reduce cost of operation

Cut down operational costs by automating call management, reducing the need for extensive staffing and enhancing overall efficiency.

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Better customer satisfaction

Satisfied customers = Higher retention. Our AI is designed to keep your customers happy while you’re growing your business.

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Enhance team productivity

Productive team = Improved revenue. Let AI handle low level sales and support tasks freeing up your team.

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No staff churns

The best part about AI assistants? They don’t take holidays. Neither do they churn. Consistently working hard 24/7.

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Scale without headcounts

Scale sales and support team without increasing headcount, through intelligent AI agents.

Seamless Workflow Integration

It’s like hiring a highly skilled staff that knows about your business without requiring any training.

CRM Integrations

Lead Integrations

Scheduling Integrations

FAQs

Frequently asked questions

How does it fit with our contact centre workflow?

Currently, calls are forwarded to the voice assistants through PTSN or SIN. We’re working to integrate with most modern phone systems via the marketplace apps such as Ring Central, Dialpad, etc. Custom API integrations are also available.

How does the assistant forward calls to our agents?

If the assistant cannot answer the requested query or if the customer wants to talk to a human, the assistant can intelligently route call to the specific agent based on customized setup.

Do my staff require additional training?

No. As we seamlessly integrate with your current workflow, your staff doesn’t require any additional training.

Is my data secure?

Our conversational voice assistant system prioritizes stringent security and privacy measures. It employs robust encryption and adheres to global privacy standards, ensuring that all customer interactions are securely processed and sensitive data is protected, enabling us to deliver superior customer experiences while maintaining the highest standards of data protection.

Can the voice assistants automate complex tasks?

Unless your database has an API for the required data to be requested, yes it can be automated. For example: If a customer is requesting an information that is available in your CRM and the CRM provides an API for that data, then the assistant can automate it.

Example 2: If you want to schedule an appointment for the customer after qualifying leads, then yes, our AI can schedule an appointment.

How long does the setup take?

Depending on the pricing tier you choose, lower pricing tiers can be implemented in few hours. If you’re an enterprise that requires multiple integrations, then it will take upto a week. We thoroughly understand your requirements, train on your data, and try to seamlessly integrate in your current workflow with minimal disruption.

Can the assistant deployed in other channels?

Yes. Once the assistant is trained with different workflows for your business, it can be deployed in text, website chat, emails, and more for additional costs. See our pricing page.

Can the assistant learn new information?

Our conversational voice assistant is designed for easy enhancement and learning through simple training and integration processes. Leveraging the Retriever-Augmented Generation (RAG) technique, it can dynamically incorporate new information into its responses. RAG combines the power of a vast knowledge database with sophisticated neural network models to retrieve relevant information and generate coherent, contextually appropriate responses. This means that as your business evolves or new customer inquiries emerge, the assistant can be quickly updated to reflect these changes, ensuring that it remains a cutting-edge tool for customer interaction, without the need for complex reprogramming or extensive manual updates.

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