Omni-channel AI Customer Support

Create and integrate ChatGPT powered AI customer support assistants across different communication platforms in minutes. (No coding required)

Improve customer conversations and conversions with AI support assistants.

omni-channel ai

Trusted by small and large businesses

Omni-channel resolution

Quickly connect your AI assistant to multiple platforms – from social media to SMS – for seamless, unified customer support across all channels.

SMS

Empower AI to manage customer texts with instant, personalized responses, ensuring quick, organized support.

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Whatsapp business (coming soon)

Let AI assistants handle customer inquiries on WhatsApp instantly, keeping support fast and organized in one place.

Website (coming soon)

Engage visitors instantly with AI-powered support, answering questions in real time from one platform.

Telegram (coming soon)

Easily monitor community chats, resolve support queries faster, and guide customers to the right resources.

Facebook pages (coming soon)

Respond to comments instantly, resolve support queries, and maximize campaign conversions.

TikTok (coming soon)

Engage with comments faster, boost interaction, and drive campaign results with AI assistants.

Platform not mentioned above? Request an integration →

Customer support streamlined

A single dashboard for all customer conversations – streamlined, efficient support management.

Conversation handover

Effortlessly transfer conversations to a team member when AI can’t resolve an issue, ensuring smooth support without interruptions.

AI powered Analytics

Gain valuable insights with AI-driven analysis of customer conversations, helping you understand trends, improve responses, and make data-backed decisions

Prompt library

Access a library of ready-made prompt templates for every industry and use case, enabling fast, tailored responses that fit your business needs perfectly.

Multiple locations

View every customer inquiry from all channels and locations in one centralized dashboard, simplifying support and streamlining response management.

Who can use Zekyaa?

sme owner

SMEs

Save time and maximize sales with AI-driven support that keeps your small business responsive and efficient across every channel.

Social Media teams

Enhance your brand’s reputation with fast, consistent responses across channels. Use AI to foster stronger customer relationships and trust.

Startups

Scale your customer support effortlessly with AI-driven responses that save time, reduce costs, and keep customers engaged across channels.

Community Managers

Stay on top of community interactions with AI-powered support that monitors, responds, and guides members in real-time. Get top level community view.

Resources

Blog

Explore our blog for the latest tips, insights, and strategies on using AI to transform customer support.

tutorial articles
Tutorial articles

Master the tools and features that make customer support seamless! Our tutorials walk you through tricks and tips.

Videos
Help videos

Learn in minutes! Our quick, easy-to-follow videos guide you through every feature, helping you unlock the full potential.

FAQs

Frequently asked questions

What is Zekyaa?

Zekyaa is a platform that makes it easy to connect AI assistants with multiple customer contact channels and automate support and customer relationship management. No coding required.

What social platforms do you support?

Currently we support SMS. We will be adding popular channels such as WhatsApp, Telegram, Discord, Facebook, Instagram, TikTok and more very soon.

Which LLMs do you support?

We currently support GPT 4O and GPT 4O mini.

How do I create an AI assistant?

Simply write instructions in the prompt and you have your assistant ready in minutes. You can also get started from our prompt library for different industries and use cases.

Can I connect my CRM?

Not yet but we are adding the CRM and calendar integrations soon.

How can it help my business?

Our AI support platform empowers small businesses to respond faster, manage multiple channels in one place, and enhance customer satisfaction, all while reducing support costs. Perfect for teams looking to scale efficiently!

Join over 100+ users

Discover the power of AI-driven support! Join over 100 businesses already streamlining customer service.